Building Sales Relationships
At the end of the day, we are all sales people in one form or another. Whether it’s a child pleading their case for just a little more time to stay up watching TV in return for their best behavior, or a grown man/woman shopping at their local farmer’s market attempting to negotiate the best deal with…
C.R.M.
What do these three letters mean to you? A quick poll of the people in the room proved the meaning to be quite elusive. A nine year-old responded, “See are em? I don’t get it, you’re so weird.” A five year-old pondered the question for all of two seconds and said, “huh…can I play Wii?” OK, I didn’t have…
How ERP Can Help in Lean Implementation
News reports over the last several months continue to paint a gloomy picture for today’s economy. Rising material and labor costs, weak consumer spending, and the collapsing housing market are hammering businesses nationwide. Many are looking for ways to re-engineer themselves in order to compensate for flattening growth. To survive, one must do more with the resources they currently…
Apples, Oranges, and EDI
In the October 2007 installment of “Synchronization”, I wrote an article which gave an overview of Electronic Data Interchange (EDI) and the benefits of using the technology. Savings in time and paperwork along with the ability to quickly send and receive information are some of the best reasons to embark on an EDI solution. However, the one thing that needs to…
Identifying Risk Across the Enterprise – Part 7
Enterprise In the January 1, 2009 edition of CFO Magazine , an article entitled Rethinking Risk referenced a recent survey of 125 CFO’s. The survey reports that 62% of the respondents blame the financial crisis on “risk management’s inability to understand complex financial instruments”. It states that nearly 75% of the executives rank risk management ahead of many key issues facing the…
From Zero to Hero
One of the main problems with companies is that their sights are often set too low—using efficiency measures that don’t reflect their operation’s full potential. For example, a recent analysis of 27 manufacturers showed that on average the companies were operating at 71% of their maximum efficiency. However, a deeper analysis based on their assets’ “true capabilities”…