From Lean to “Operational Excellence”

The ‘Lean’ methodology originally applied to manufacturing and design processes, as ‘Lean manufacturing’ was championed by the pre-eminent American, Dr Edwards Deming. In the post war boom years, US industry shunned Deming’s work, so Deming transported his methods and concepts to the fledgling Japanese auto manufacturers. Deming’s early Lean methodologies focused mainly around the application

Great Expectations – Greater Frustrations

There are many jobs that are demanding.  Some are demanding physically, some are demanding emotionally and some are demanding intellectually – often a combination.  Regardless of your profession, almost all of them have one thing in common – when you are done for the day, you are able to set aside your work and enjoy time thinking of, and doing, other things.