OUTLIERS INN – EPISODE 46 – RESOLUTIONS FOR THE NEW YEAR

Topic:  We do another theme-based episode, this time on “New Year’s Resolutions”.  It doesn’t matter whether they are funny or serious ones, but it does matter that your word and resolve is so useless that you can’t keep a promise to yourself.  In that case, you might not even have any resolutions.  But if you do,

State of Readiness – Caroline Bondier: KONE Corporation

With fifteen years of international work experience, Caroline Bondier joined with KONE Corporation in 2011 as a CRM Business Analyst and has moved up the ranks of leadership to her present position as the Director, Process Development and Program Management for KONE’s Modernization Business Line.  After some struggle to find work, Caroline started her career

operational excellence

Operational Excellence – A Personal Case Study

I write often about Operational Excellence.  How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).  How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data – operating