State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic

State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic

Give a listen… My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference in syntax…

State of Readiness | Kevin Robinson, Toyota Alumni

State of Readiness | Kevin Robinson, Toyota Alumni

About the Podcast My guest today is Kevin Robinson, Managing Director of OPEX Performance Solutions Ltd and Toyota Alumni; having spent over 28 years at Toyota UK at the Deeside Engine Plant; starting as an Engineer in 1991 and working his way up the ranks until retiring as the General Manager of Manufacturing Operations. Rather…

State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

About the Podcast My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio. He has published several books including;• “Lean Culture Change: Using a Daily Management System”• “The Executive Guide to Lean Culture Change”, a…

They are dumb

They are dumb

I had a project where I was hired to try to help turn a company around.  The challenges faced existed across the entirety of the company.  In fact, there was no function of the company that was operating at an acceptable level.  This company was very sick. The owner of the company and I made…

State of Readiness; Aaron Roe – Global Process Owner at Roche

State of Readiness; Aaron Roe – Global Process Owner at Roche

I invite Aaron Roe, presently the Process Owner of Customer Experience at Roche Diabetes Care, as my guest on this episode of “State of Readiness“. This is a really great conversation full of enthusiasm and passion. Aaron Roe has spent the last 15 years at Roche, holding positions and roles including; Commercial Excellence Director, Business…