operational excellence

Operational Excellence – A Personal Case Study

I write often about Operational Excellence.  How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).  How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data – operating

State of Readiness – Michael Rabbitt – Head of Business Transformation, Argonne National Laboratory

In this episode, I welcome Michael Rabbitt, Head of Business Transformation, Argonne National Laboratory, a world-class research laboratory.  Having a BA in Operations Management and Information Systems and earning his MBA in Human Resource Management, Michael will share his journey; how his interests evolved over time, the experiences he gained in change management, and his