State of Readiness; Aaron Roe – Global Process Owner at Roche

State of Readiness; Aaron Roe – Global Process Owner at Roche

I invite Aaron Roe, presently the Process Owner of Customer Experience at Roche Diabetes Care, as my guest on this episode of “State of Readiness“. This is a really great conversation full of enthusiasm and passion. Aaron Roe has spent the last 15 years at Roche, holding positions and roles including; Commercial Excellence Director, Business…

State of Readiness; Manuel Ugarte; US Army Combat Capabilities Development Command (CCDC)

State of Readiness; Manuel Ugarte; US Army Combat Capabilities Development Command (CCDC)

Joseph Paris welcomes to “State of Readiness” Manuel “Manny” Ugarte, Director and Strategic Accounts Manager of the United States Army’s Combat Capabilities Development Command (CCDC).  The US Army’s CCDC mission is to provide the research, engineering, and analytical expertise to deliver capabilities that enable the Army to deter and, when necessary, decisively defeat any adversary…

State of Readiness; Joe Vacca, Cigna

State of Readiness; Joe Vacca, Cigna

For 20+ years Joe has been empowering organizations, teams, and individuals to continuously improve processes and outcomes toward their goals and ultimately achieve Excellence in their chosen business, function, or discipline.  What makes Joe unique is that he has led successful transformation programs across several Fortune 100 companies – and he has experienced the deployment…

State of Readiness; Caroline Bondier, KONE Corporation

State of Readiness; Caroline Bondier, KONE Corporation

With fifteen years of international work experience, Caroline Bondier joined with KONE Corporation in 2011 as a CRM Business Analyst and has moved up the ranks of leadership to her present position as the Director, Process Development and Program Management for KONE’s Modernization Business Line.  After some struggle to find work, Caroline started her career…

Artificial Intelligence; The Next “Undiscovered Country”

Artificial Intelligence; The Next “Undiscovered Country”

In William Shakespeare’s “The Tragedy of Hamlet, Prince of Denmark” (usually referred to simply as “Hamlet”), the main character, Hamlet, uses the phrase “undiscovered country” to refer to what lies beyond the grave – the afterlife – and our lack of knowledge of it, and our fear of it.  As it is with death, so…