The 9 Questions To Ask

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Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are hoping to achieve is what the company truly needs. These 9 Questions, asked of all the right people, help to get your program properly aligned and,…
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State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic

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Give a listen… My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference in syntax between…
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The Outliers Inn | Time Wasters

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You can read the summary… Or just give a listen… What do you do when the co-host forgets to come to the session? Well, at The Outliers Inn, you just roll with it. Indeed, “Mule” didn’t show up so I called upon one of our regulars, Don “The Beer Man” Burshnick to stand in without notice….
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Monthly Newsletter

2022-March: Operational Excellence by Design eNewsletter

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Operational Excellence By DesignSM 2022 March ‌ ‌ ‌ ‌ Monthly Musing Connecting With Us Founder’s Corner – Joseph Paris Creating a Project Review Board I have written many articles with respect to designing and deploying a successful Operational Excellence program and the risks and peril that exist and need to be avoided. However, I have…
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