Communication. We talk about how important it is. How critical it is to have in any endeavor in order to move the ball down the field and, ultimately, for success. Yet in almost every instance where there is failure, we can almost always trace back to one of the root-causes for the failure being a…
As I am apt to, from time to time, I recently attended a conference on Operational Excellence and Change Management. There were two issues related to one another that came-up time and again from the “Change-Agents” as being a challenge and those were; 1) How do I get the support of management and 2) How…
…but I am good with that if you are. My father, who was a manager at International Business Machines (IBM), once told me; “If it were not for the ‘people problems’, management would be easy.” In the world of management, and management consulting, truer words were never spoken. And so is the challenge with most…
It is time for the top leadership in organizations of all sizes to recognize that an ad-hoc approach to managing e-mail is highly inefficient and an enormous drag on human resources. E-mail management: the prioritization, planning and archiving of e-mail should be systemized and standardized in every organization.
Let me start by just “laying it out there”: I am a Giants fan and have been all of my life. And I believe that Giants fans are some of the saltiest, most cynical and hardened of fans. For instance, we believe that the “prevent defense” really means to prevent us from winning, as opposed…
