Effective Arguing; Beware of Logical Red-Herrings

Effective Arguing; Beware of Logical Red-Herrings

As I am apt to, from time to time, I recently attended a conference on Operational Excellence and Change Management.  There were two issues related to one another that came-up time and again from the “Change-Agents” as being a challenge and those were; 1) How do I get the support of management and 2) How…

Email Management is not the problem. Management is.

It is time for the top leadership in organizations of all sizes to recognize that an ad-hoc approach to managing e-mail is highly inefficient and an enormous drag on human resources.  E-mail management: the prioritization, planning and archiving of e-mail should be systemized and standardized in every organization.