Stuff…. Wikipedia defines “stuff” as “items, things or matter”. It goes on to say that; “Stuff” can also refer to a particular woolen cloth woven in the United Kingdom and – somewhat disturbingly – “stuffing” is referred to as a “substance” often placed in the cavities of food items. A “substance”?  Like it’s otherwise unidentifiable?  I…

Stream-Mining Work: Connecting the Crosscurrents of Knowledge by Kelvin F. Cross

The vice president of leading HMO (Health Maintenance Organization) laments: “We know how to streamline work from point A to point B, but we don’t know how to routinely and rapidly streamline learning from our collective experiences, especially across our disparate functions and  processes.” She is not alone.