Headline: “Business Metrics Gone Awry: The Dark Side of Relying Solely on KPIs” Subheading: “Corporate Missteps Highlight the Pitfalls of Blindly Chasing Key Performance Indicators” We read about it all the time; in a shocking turn of events, the business world is abuzz with meteoric fall of some company and its CEO, its CFO, or…
In my book, “State of Readiness” is a brief discussion on “Effects Chains” (pgs 271-277); which is really a re-branding (for purposes of sensibilities) of “kill chains” that I borrowed from military parlance and adapted to business. In the context of the military, a kill chain refers to a series of stages or steps that…
In this conversation, Alan shares his life’s journey as a pilot. From earning his pilot’s license before most people earn their driver’s license all the way to becoming a research pilot for NASA and it’s SOFIA program. I met Alan while I was on assignment in Denver. He and his team from NASA were also…
Artificial Intelligence (AI) has the potential to significantly impact the field of continuous improvement by providing organizations with new tools and techniques to identify and eliminate waste and improve performance. Some ways that AI can be used in continuous improvement include: It is worth mentioning that AI is not a silver bullet, the success of…
I was in Denver recently and started chatting with people at the bar (as I am apt to do, from time to time). Regardless of what it might sound like, I meet some rather interesting folks (who are fellow road-warriors like me) and I strike-up some even more interesting conversations. On this particular occasion, I…
Earlier this year I shared a tale of woe. One of my long-term clients had suffered a ransomware attack due mostly to the negligence of the business leadership to be respectful of the need to maintain their information technology infrastructure and be vigilant against external threats from bad actors (along with internal threats from system…
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