The Outliers Inn | Making Mistakes
You can read the summary… Or just give a listen… Welcome to another episode of “The Outliers Inn”. Today’s theme is making mistakes. It starts right off with Mule asking JP whether he made any mistake lately. And JP shares that he just filed his taxes, and perhaps he made a mistake, only time (and the…
The 9 Questions To Ask
Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are hoping to achieve is what the company truly needs. These 9 Questions, asked of all the right people, help to get your program properly aligned and,…
State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic
Give a listen… My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference in syntax between…
The Outliers Inn | Time Wasters
You can read the summary… Or just give a listen… What do you do when the co-host forgets to come to the session? Well, at The Outliers Inn, you just roll with it. Indeed, “Mule” didn’t show up so I called upon one of our regulars, Don “The Beer Man” Burshnick to stand in without notice….
The Importance of a Project Review Board
A key to success in any Operational Excellence or Continuous Improvement program will be found in the way opportunities for improvement are harvested and prioritized; and how well the projects are managed and evaluated. I have written several articles over the past few years on what it takes to successfully design and deploy an Operational Excellence…
State of Readiness | Kevin Robinson, Toyota Alumni
About the Podcast My guest today is Kevin Robinson, Managing Director of OPEX Performance Solutions Ltd and Toyota Alumni; having spent over 28 years at Toyota UK at the Deeside Engine Plant; starting as an Engineer in 1991 and working his way up the ranks until retiring as the General Manager of Manufacturing Operations. Rather than…