The Outliers Inn; Getting punched in the mouth
JP and Mule have had a lot of things go not according to plan; especially over the past couple of years. And we suspect that many of our listeners have had similar experiences. As Mike Tyson famously said, “Everyone has a plan until they get punched in the mouth.” So we are going to hang our…
Mind your costs
I recently came off a project with a metal fabrication company that was in severe distress. I was originally introduced to the company in October of 2020 by a mentor of the owner who thought they could use my help. At the time, the owner believed he had the situation under control; he did not. I…
State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care
About the Podcast My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio. He has published several books including;• “Lean Culture Change: Using a Daily Management System”• “The Executive Guide to Lean Culture Change”, a companion…
Outliers Inn; Wacky Projects
About the podcast In this special episode of The Outliers Inn, JP and Mule welcome back one of the founding fathers (or is it non-birthing units); Antlerboy, who graces us with his presence after taking a bit of a dream walk (without the peyote buttons). Indeed, the Inn has not been the same without him –…
They are dumb
I had a project where I was hired to try to help turn a company around. The challenges faced existed across the entirety of the company. In fact, there was no function of the company that was operating at an acceptable level. This company was very sick. The owner of the company and I made a…
State of Readiness: David Mackey; Senior Manager, AbbVie
I invite David Mackey is a senior manager at AbbVie presently responsible for the implementation of the SAP “procure to pay” processes at AbbVie. Previously, he was the Director of Operational Excellence at Pharmacyclics (a subsidiary of AbbVie). In addition to AbbVie, he has had senior leadership roles at Genentech and Roche. We start the conversation…