Whoosh…THUMP!

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Stuff…. Wikipedia defines “stuff” as “items, things or matter”. It goes on to say that; “Stuff” can also refer to a particular woolen cloth woven in the United Kingdom and – somewhat disturbingly – “stuffing” is referred to as a “substance” often placed in the cavities of food items. A “substance”?  Like it’s otherwise unidentifiable?  I don’t…
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Control Supresses Engagement by Charles E. Smith

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I know a successful global corporation where the Employee Engagement scores consistently range between 20 to 30 percent, and sometimes reach 40.  Whatever new training or policies they institute, Engagement stays stuck.  However, one division has Engagement scores in the 90s.  No one elsewhere understands, even when it is explained to them.  What’s present in the one division that’s missing…
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21st Century Change Agent: The CEO as a Social Architect by Stephen Long

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Transformation efforts fail due to many reasons. Usually there’s a lack of urgency, or executives underestimate the power of resistance or are just too complacent. The bottom line is that most CEOs fail to master change-agent skills. The 21st Century is proving to be a turbulent, volatile era and chief executives who’ll successfully lead their organizations will…
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