The Euro’s Future Can Be Found in the Dollar’s Past
I have been quizzed by some readers, “What do currencies in general – and the challenges facing the Euro and its member countries in particular – have to do with Operational Excellence?” For that matter, what do discussions that involve “geo-politics” have to do with Operational Excellence? Both are very fair questions.
Control Supresses Engagement by Charles E. Smith
I know a successful global corporation where the Employee Engagement scores consistently range between 20 to 30 percent, and sometimes reach 40. Whatever new training or policies they institute, Engagement stays stuck. However, one division has Engagement scores in the 90s. No one elsewhere understands, even when it is explained to them. What’s present in the one division that’s missing…
21st Century Change Agent: The CEO as a Social Architect by Stephen Long
Transformation efforts fail due to many reasons. Usually there’s a lack of urgency, or executives underestimate the power of resistance or are just too complacent. The bottom line is that most CEOs fail to master change-agent skills. The 21st Century is proving to be a turbulent, volatile era and chief executives who’ll successfully lead their organizations will…
Eurologistics Magazine: Facilities Management by Joseph Paris – August 2011
“Efektywne zarządzanie budynkiem”, published in the August 2011 issue of Eurologistics Magazine. “Operational Excellence in Facilities Management” – Original article in English. Download PDF
Operational Excellence for Facilities Management
Question: What immediately comes to mind when you hear the phrase “Facilities Management”? If you are similar to the average person, you immediately think of “Janitorial Services”, “Property Maintenance” and other comparable and rather mundane tasks associated with the more superficial aspects of maintaining a building and its surrounding property. You might even think of routine preventative…
What is the Effect of WIP on Process Cycle Times? by Jim McCarthy
I hear people talking about “WIP” and I have to say that I have no Idea what they are talking about. Also, I hear this “WIP thing” used when they want to reduce the time it takes to do parts in a manufacturing plant. What are they talking about, and how can this help me speed up my…