Artificial Intelligence (AI) has the potential to significantly impact the field of continuous improvement by providing organizations with new tools and techniques to identify and eliminate waste and improve performance. Some ways that AI can be used in continuous improvement include: It is worth mentioning that AI is not a silver bullet, the success of…
Like many consultants, I travel quite a bit and spend a fair bit of time at airports as a result. And since I live in Germany and my clients are (mostly) in Europe and in the States, my most popular route (once a month on average) is flying United Airlines between Frankfurt (FRA) and Newark…
Earlier this year I shared a tale of woe. One of my long-term clients had suffered a ransomware attack due mostly to the negligence of the business leadership to be respectful of the need to maintain their information technology infrastructure and be vigilant against external threats from bad actors (along with internal threats from system…
I recently landed at Newark Airport and when I turned my mobile phone on, it caught on fire. Not the kind of fire with flames and sparks shooting out of it. Rather, one of my clients got infected by ransomware whilst I was in the air – and there was panic in the dozens of…
It’s January 2020. I have just made a pitch to the corporate big-wigs for a way to reduce their real-estate costs (premises including rent and utilities), their corporate travel costs, even their carbon footprint using the latest telephony and collaborative applications. I postulate that they will even see an increase in productivity while improving their…
