Daniel has spent his entire professional and personal career in the field of Industrial Engineers. In this episode, we explore the effects of the COVID-19 pandemic, a “Black Swan” event, on the way businesses might operate post-pandemic. We start by discussing how telephony in education and the corporate world will be embraced more readily…
I write often about Operational Excellence. How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA). How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data –…
In William Shakespeare’s “The Tragedy of Hamlet, Prince of Denmark” (usually referred to simply as “Hamlet”), the main character, Hamlet, uses the phrase “undiscovered country” to refer to what lies beyond the grave – the afterlife – and our lack of knowledge of it, and our fear of it. As it is with death, so…
The art of debate has devolved. No longer is it used as a tool of discovery, understanding, reconciliation, and progress. Today, it is a tool used to beat one another into submission – with the wholesale surrender of the beliefs and values held by one party over the other being the goal. What’s worse, the…
If you are reading this, you probably engage in professional networking on social media. And if you are like me, you have been engaging for a very long time. The motivation is probably similar to mine. You want to learn and understand what’s going on in your profession, your industry, your community – and probably…
I am not easily impressed by technology. In fact, I am often a contrarian and don’t easily buy into the hype of the “next great thing”. It’s probably a combination of factors. One being that I started my professional career during the 1980’s and 90’s – a period of time when there was a veritable…
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