How Technology Can Encourage the Human Element
Much has been written on the mechanics of using social networking and collaborative community environments to develop a pipeline of contacts for business development activities. Rather than deliver more “best practices” on this topic, we decided it would be more useful to discuss a few personal experiences thus demonstrating the practical results of effectively applying technology. This…
How to Change People
The one question I am asked more frequently than any other is, “How can you get people to change?” Many managers and business owners I talk to seem to be stumped by this question. They feel that people often resist change in order to keep things status quo, which is often motivated by fear of change. While there…
Leadership for the Business Battlefield
“Man down! Heat casualty! Candidate, get his temperature! Now! Get a measurement! “Roger that, sir. He’s hot, 104.” “Corpsman! Quickly, we have a possible heat stroke here!” This emergency unfolded during a field exercise more than 20 years ago at Officer CandidateSchool at the United States Marine Corps Base in Quantico, Virginia. We were training in full combat gear on a muggy, 95 degree day in…
Too Big to Fail?
When does a company become too big to fail and by what standards? How can the casual passer-by – not to mention the learn’d industry or government analyst – tell when a company poses too great a risk?Can a government or global / regional economy become too big to fail?If so, then what? In the United States…
Building Sales Relationships
At the end of the day, we are all sales people in one form or another. Whether it’s a child pleading their case for just a little more time to stay up watching TV in return for their best behavior, or a grown man/woman shopping at their local farmer’s market attempting to negotiate the best deal with…
C.R.M.
What do these three letters mean to you? A quick poll of the people in the room proved the meaning to be quite elusive. A nine year-old responded, “See are em? I don’t get it, you’re so weird.” A five year-old pondered the question for all of two seconds and said, “huh…can I play Wii?” OK, I didn’t have…