From Lean to “Operational Excellence”

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The ‘Lean’ methodology originally applied to manufacturing and design processes, as ‘Lean manufacturing’ was championed by the pre-eminent American, Dr Edwards Deming. In the post war boom years, US industry shunned Deming’s work, so Deming transported his methods and concepts to the fledgling Japanese auto manufacturers. Deming’s early Lean methodologies focused mainly around the application of…
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Business Challenge: Project Benefit Validation

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Business Challenge Business Improvement initiatives are getting a lot of press these days: “…our projects saved over $10M in the first 12 months of deployment using BPM”1. Thus, it seems logical for an organization to jump onto the process improvement bandwagon. Much is promised of business improvement efforts, and there are many capable consultants and companies…
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