Turnarounds; Customer experience real unicorn
We all remember poor customer experience, and we are not afraid to share the poor experiences we have had with others – perhaps even going out of our way to share using social media as the medium for our opinions? How many times have we read bad reviews on hotels or restaurants as compared to good…
The Outliers Inn; Lean Six Sigma
Welcome to Episode 5 of the Outliers Inn podcast series – Lean Six Sigma Topic: Lean Six Sigma – Join us as we discuss how to deliver operational excellence from the shop floor all the way up to management. Hosts: Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies & Benjamin Taylor, Managing Partner of RedQuadrant. Guests: Kevin Corrigan…
Innovation versus Transformation
If you want your business to survive, you need to innovate. If you want your business to have a chance of thriving, you need transformation. Certainly, either innovation or transformation are no guarantees of success – but the lack of both almost certainly leads to doom. Need proof? Can you name one company or one industry…
The Outliers Inn; Logistics
Welcome to Episode 4 of the Outliers Inn podcast series – Logistics Topic: Logistics, what’s it all about? It’s a lot more than that dusty warehouse scene at the end of Raiders Of The Lost Ark. Join us as we talk about warehouse management, supply chain management, transportation and library stock management. Hosts: Joseph Paris, Founder of the OpEx…
Is it worth the click?
From the publicly-traded, multi-national conglomerates, to Girl Scouts selling their cookies (Thin-Mints rule), to the budding entrepreneur who opens a lemonade stand – and everything in between – there are all manner of companies and individuals offering a near infinite variety of products and services. And about as diverse as the companies and their offerings are,…
The Outliers Inn; Financial Services Across the Spectrum
Welcome to Episode 3 of the Outliers Inn podcast series: Financial Services Across the Spectrum Topic: Every day we read about finance and doing mega-deals, but what about finance for the average business owner? Most start-ups rely on credit-cards, but did you know there are avenues other than credit-cards? For instance, consider the valuable, yet obscure, role…