The Outliers Inn; Continuous Improvement Can Kill!

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Topic: Antlerboy and JP talk with Steven Stanton, the author of “Smart Work: Why Organizations Full of Intelligent People Do So Many Dumb Things and What You Can Do About It.” on a surprising theme: how continuous improvement can kill! Steve’s a pioneer of process innovation who has worked for more than thirty years on improving the capability of…
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The Outliers Inn; Service Design

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Welcome to Episode 14 of The Outliers Inn podcast: Service Design. Topic: Join JP and AntlerBoy as they learn about the thought process behind Service Design and where it can be applied and how it relates to Operational Excellence. Hosts: Joseph Paris & Benjamin Taylor Guests: Marina Terteryan Click here to listen now!
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The Outliers Inn; Scooby Doo Leadership

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Welcome to Episode 13 of The Outliers Inn podcast: Scooby Doo Leadership Topic: Scooby and Scrappy – sorry, JP and Antlerboy – discuss an approach to organisations that is low budget, occasionally shows the join around the edges, and recycles the same story again and again. Not The Outliers Inn podcast, but Philip Holt’s Scooby Doo leadership: https://www.linkedin.com/pulse/scooby-doo-leadership-philip-holt There’s always…
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The Outliers Inn; Game Theory

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Welcome to Episode 12 of The Outliers Inn podcast: Game Theory Topic: It’s all fun and games until… you hit a Nash equilibrium. JP and Antlerboy explore the games people (and organisations) play, going from Stratego to politics to framing, re-framing, and how to challenge the rules of the game. If that sounds a little dry, wait ’til…
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