The Outliers Inn; Service Design
Welcome to Episode 14 of The Outliers Inn podcast: Service Design. Topic: Join JP and AntlerBoy as they learn about the thought process behind Service Design and where it can be applied and how it relates to Operational Excellence. Hosts: Joseph Paris & Benjamin Taylor Guests: Marina Terteryan Click here to listen now!
The Outliers Inn; Scooby Doo Leadership
Welcome to Episode 13 of The Outliers Inn podcast: Scooby Doo Leadership Topic: Scooby and Scrappy – sorry, JP and Antlerboy – discuss an approach to organisations that is low budget, occasionally shows the join around the edges, and recycles the same story again and again. Not The Outliers Inn podcast, but Philip Holt’s Scooby Doo leadership: https://www.linkedin.com/pulse/scooby-doo-leadership-philip-holt There’s always…
Fail fast, fail small, learn, and move on
Nobody likes to fail. Failing causes us embarrassment. Failing bruises our ego. Failing might be a dark spot on our performance assessments. All we have to do is reflect on our childhood for when we failed and how poorly we felt. Even if our parents did give us encouragement, we still felt bad about failing. Let’s…
The Outliers Inn; Game Theory
Welcome to Episode 12 of The Outliers Inn podcast: Game Theory Topic: It’s all fun and games until… you hit a Nash equilibrium. JP and Antlerboy explore the games people (and organisations) play, going from Stratego to politics to framing, re-framing, and how to challenge the rules of the game. If that sounds a little dry, wait ’til…
The Outliers Inn; What is Truth?
Welcome to the latest podcast from the Outliers Inn – Episode 11 Topic: There are laws of nature, which are absolute. If we find an error in these laws, it is not nature which is wrong, but our understanding of nature that is wrong. Compare this with laws made by man which, as such, evolve –…
The Devil You Know
I devote a lot of my time helping people and companies get from their present reality to some new reality. It is rarely easy and – although almost always considered a success – the success is not quite as complete as it could be. This is the norm; the expectation. And this is not because of…