Build Organizational Capacity and Capability – For Free
I was coaching one of the national oil companies in the Middle East, offering mentorship to the director of their operational excellence program. He was frustrated because he had invested considerable funds building a team of sixty Lean Six Sigma Black Belts over a nine-month period, and they had not yet worked on—much less completed—any project…
The Outliers Inn; Andy Dobson
Topic: In this episode, your hosts, AntlerBoy an JP, start by lamenting the software industry and their almost arrogant – sometimes not almost arrogant – disregard for the customer and the user experience. Not that software companies will ever change, but rather a resignation that we have to endure. But the episode gets productive, or rather reproductive,…
The Antidote for VUCA is OODA
The date is September 15, 2008. The crisis in subprime mortgages had been going on for a little over a year. It was triggered in the last half of 2006 when house prices began to fall as the housing bubble in the United States burst. This caused those who had taken NINJA (No Income, No Job,…
The Outliers Inn; Six Pack Abs
Welcome to this edition of the Outliers Inn podcast: Episode 33 – Six Pack Abs. Topic: Most companies strive to be high-performing organizations – the equivalent of having “six-pack abs”. But getting fit takes a lot of dedication and hard work – and unfortunately, most companies just have “ab”. In this episode of The Outliers Inn,…
Professional Development and Networking using Social Media
If you are reading this, you probably engage in professional networking on social media. And if you are like me, you have been engaging for a very long time. The motivation is probably similar to mine. You want to learn and understand what’s going on in your profession, your industry, your community – and probably the…
State of Readiness; Donald Kuk, Continuous Improvement Leader Extraordinaire
Our guest in this episode of “State of Readiness” is Donald Kuk; continuous improvement expert extraordinaire. He started his continuous improvement journey in the mid-1990’s at General Electric when he was personally selected by Jack Welch to join Jack and a select group of others senior leaders at GE in the very class to be trained…





