Operational Excellence – A Personal Case Study

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I write often about Operational Excellence.  How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).  How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data – operating within…
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Artificial Intelligence; The Next “Undiscovered Country”

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In William Shakespeare’s “The Tragedy of Hamlet, Prince of Denmark” (usually referred to simply as “Hamlet”), the main character, Hamlet, uses the phrase “undiscovered country” to refer to what lies beyond the grave – the afterlife – and our lack of knowledge of it, and our fear of it.  As it is with death, so is…
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The Outliers Inn; Hemp, Cannabis, Maintenance, OpEx, Chemistry and Beer

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Topic: An eclectic bunch of visitors visited The Outliers Inn sharing a myriad of challenges. It was another successful Open Mic Night at The Outliers Inn.  Word is spreading of the new format of having random call-in guests is taking hold with the guests being greater in number and in energy. We start with Antlerboy and JP…
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The Outliers Inn; Leftovers, obvious problems and frustrations

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Topic: Business Owners get the leftovers and – unrelated – how it sucks to get old and looking for a job. The issue has been settled.  The Outliers Inn will no longer take reservations, but rely solely on walk-ins.  From this day forth, we will rely on the eccentricity of our audience and their eclectic interests, ideas,…
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