Partnering, Clustering and .nets: The Next Challenge for Operational Excellence

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In reviewing the three big challenges of business model development (Partnering, Clustering and.nets), continued operational process improvements and innovation research has found a pervasive theme in successful organizations. “Partnering is no longer a part of our business; it is our business.” Peter ward, Vice President and General Manager – Xerox Europe “The future will belong to those companies…
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Rapid Improvement through Benchmarking

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Do you benchmark?  Do you use benchmarks?  What’s the difference and why should you care?  The answers to these questions depends first on the context: are you a surveyor, a geo-cacher, a technician measuring computer performance … or a leader or change-agent concerned with improving an organization’s performance?  This article is aimed at those of you in the last…
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Why Lean Fails

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Global competition is at such a dynamic level that any day lost without operations improvement imperils the company’s economic livelihood.  To out pace the aggressive environment, companies must create a competitive advantage that establishes greater stakeholder value through radical improvements in product and process.  One of the most prominent methods currently being utilized by many companies to create…
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Effectual vs. Efficiency

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Many people are positive about chasing out waste and reaping the benefits it would bring. However, this can be a cause for worry.  Even though many people remember damage caused by previous cost cutting campaigns, they still see cutting waste as a technique to increase efficiency. So why would people doing great work in chasing out waste worry…
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Building Operational Excellence

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Operational Excellence in hard times – a distraction or an imperative? The crash in the economy is requiring everyone to re-evaluate their position and make decisions on what they need to do differently. For many, it will require a fundamental re-thinking of how to go about business; the challenge is to plan and ride out the immediate…
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