Control Supresses Engagement by Charles E. Smith

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I know a successful global corporation where the Employee Engagement scores consistently range between 20 to 30 percent, and sometimes reach 40.  Whatever new training or policies they institute, Engagement stays stuck.  However, one division has Engagement scores in the 90s.  No one elsewhere understands, even when it is explained to them.  What’s present in the one division that’s missing…
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21st Century Change Agent: The CEO as a Social Architect by Stephen Long

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Transformation efforts fail due to many reasons. Usually there’s a lack of urgency, or executives underestimate the power of resistance or are just too complacent. The bottom line is that most CEOs fail to master change-agent skills. The 21st Century is proving to be a turbulent, volatile era and chief executives who’ll successfully lead their organizations will…
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Operational Excellence for Facilities Management

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Question: What immediately comes to mind when you hear the phrase “Facilities Management”? If you are similar to the average person, you immediately think of “Janitorial Services”, “Property Maintenance” and other comparable and rather mundane tasks associated with the more superficial aspects of maintaining a building and its surrounding property.  You might even think of routine preventative…
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How to Build an Authentic Personal Brand by Prof. Hubert Rampersad, PhD

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Purpose – The purpose of this article is to propose an organic, holistic and authentic Personal Branding model that is in harmony with your dreams, life purpose, values, passion, competencies, uniqueness, genius, specialization, characteristics, and things that you love doing. It will help you to build and cultivate an effective Personal Brand that you want to project in everything you do.
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