Lean Management Journal – “Changing a Continuous Improvement Initiative into a Global Program” by Joseph Paris: July 2014
“Changing a Continuous Improvement Initiative into a Global Program”; LMJ Board Member and XONITEK’s Chairman, Joseph Paris, discusses the tribal nature of people and how it hinders the scaling of lean in business. Published in Lean Management Journal in the July 2014 issue. Download PDF
8.5 “Must Know” Career Tips & Tricks (v3.0)
I wrote the first version of this article two years ago and offered an updated version last year. I have had a great many people remark to me that it has helped them a great deal (which is the point, I guess.) I have also had several people give me some new ideas and, of course, I have had time…
The Efficient Experience
Eliminate the Unessential, Streamline the Essential, & Invest in the Valued. An efficient experience is a win-win-win. It is a win for the customers when an efficient experience delights them. It is a win for the front-line employees, who are supported by competent processes and systems, and engage in more positive encounters with happy customers. And…
Finding the “Truth” in Your Operations
We often hear about “one version of the truth”—the one source for operating data that everyone in a company agrees is the real, trusted number with which to plan and measure performance. Without this definitive information, people spend a lot of time arguing about the validity of numbers, the impact of a challenge or opportunity, and the…
Lean Management Journal – “Why Isn’t Government Lean?” by Joseph Paris: June 2014
“Why Isn’t Government Lean?”; LMJ Board Member and XONITEK’s Chairman, Joseph Paris, weighs in on the role of lean in government. Published in Lean Management Journal in the May/June 2014 issue. Download PDF
Changing a Continuous Improvement Initiative into a Global Program
The “laws of nature” are absolute. When we discover a contradiction to a supposed law of nature, it is not nature that is wrong, but our understanding and definition. Once, it was believed that the Earth was the center of the solar system, supported in our understanding of the science at the time – and was…