Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are hoping to achieve is what the company truly needs. These 9 Questions, asked of all the right people, help to get your program properly aligned…
A key to success in any Operational Excellence or Continuous Improvement program will be found in the way opportunities for improvement are harvested and prioritized; and how well the projects are managed and evaluated. I have written several articles over the past few years on what it takes to successfully design and deploy an Operational…
Introduction Did you ever look at a video clip, or a sound bite, or a picture and it made you uneasy; but you couldn’t quite put your finger on it? Chances are that it made you uneasy because it wasn’t real. Rather, it was intended to make you believe it was real; to fool you. …
This article is a last of a series about a turn-around engagement I had in 2021. Come along for a real life business story of The Peter Principle and/or The Dunning-Kruger Effect in action. The story goes like this… From the outside, even on the surface, the company looked successful. But by the time I…
Earlier this year I shared a tale of woe. One of my long-term clients had suffered a ransomware attack due mostly to the negligence of the business leadership to be respectful of the need to maintain their information technology infrastructure and be vigilant against external threats from bad actors (along with internal threats from system…
