As is my habit, I occasionally “google” my name (with XONITEK, so that I don’t the the Joseph Paris that is into hair) to see what might be out there. I get the expected links to the various articles I have written or events in which I have taken part, but occasionally I get surprised.

I am a big advocate of leadership development.  I study and push leadership development through all I do in life. I once read that General Dwight D. Eisenhower was asked how he managed to lead such a diverse group of people to work together to win Europe from the Nazis.  He answered, “Sir, it is one team, or we lose.” How…

Small teams in large corporations can ‘out small’ today’s successful smaller players, and win big. Smaller competitors to today’s largest corporations are consistently winning in customer satisfaction ratings without the so-called economies of scale associated with large (frequently out-sourced) customer care centers. For the largest companies in some key sectors – such as telecommunications, technology, andfinancial services – there is the potential…

In the opening scene of the legendary film Casablanca, an employee walks intently through the casino with a piece of paper in hand. The employee arrives at a table and reaches across to hand the paper to an unseen recipient. All the viewer can see is the recipient writing his signature authorizing a payment of 1,000…