Last night, my family saw the 1994 movie “Don Juan DeMarco” on Netflix with Johnny Depp and Marlon Brando. It was funny, heartwarming, sensual, intelligent and very well acted. We were transported from our everyday world of people struggling with their desire to get more out of life and work to a place where life…
In a recent podcast on PEX, Nigel Clements (advisor with UK-based non-profit Deming Forum) was asked: “The world of business contains a bewildering array of approaches to process improvement and process management. But sometimes it can seem like we’re having hardly any effect on business operations. So how can we improve the business of improvement?”
“Effectively Engaging Leadership” by XONITEK’s Rick Hulse & Continued Support of the Operational Excellence Society – Published in Lean Management Journal in April 2012. LMJ-APR-2012
The history of fuel economy standards in the US automobile industry is an excellent example of typical resistance to Breakthrough. It portrays how yesterday’s environmental obstruction is today’s common sense.
Increasingly, successful companies are beginning to recognize that good brand relationships with their employees are more important than good brand relationships with their customers. They understand that employees should be happy first in order to make the customers happy and that corporate brand loyalty starts with employee’s engagement. This can be realized by aligning the…
