A performance metric – any measurement used to gauge an organization’s performance in a specific area (usually important area) and is updated routinely with new data. Data can tell a story; unfortunately it’s often not formatted to ensure everybody sees, understands and acts on that story. In many organizations, especially those with poor performance results,…
Are you a Program Manager or a Project Manager? Probably a little bit of both… Program sounds bigger, and people with more experience even call themselves Program Directors as a way of showing how many more years of practice they have in the field. But, what is the difference, and does it matter? Yes, it…
Every moment of every day, a person takes action. Some of these actions are involuntary in that the person does not have to contemplate their taking place, such as: breathing, the heart beating, digestive process, etc… And some of these actions are voluntary in that the person is consciously involved in taking the action, such…
Background: From 1987 until 2009 I was CEO of Interbake Foods, a food processing company headquartered in Richmond, Virginia. We competed in four business segments: Girl Scout cookies, contract manufacturing for branded companies, private label cookies sold to retailers, and baked ingredients for ice cream processors (primarily ice cream sandwich cookies and cones). Interbake had…
Those of us who are familiar with Continuous Improvement programs have undoubtedly heard references made to a “burning platform”. We have come to understand that this is a metaphor for a crisis situation and, along with it, the sense of urgency that is necessary to effectively react and overcome the crisis. If you “Google” the phrase “burning…
