A performance metric – any measurement used to gauge an organization’s performance in a specific area (usually important area) and is updated routinely with new data. Data can tell a story; unfortunately it’s often not formatted to ensure everybody sees, understands and acts on that story. In many organizations, especially those with poor performance results,…
Are you a Program Manager or a Project Manager? Probably a little bit of both… Program sounds bigger, and people with more experience even call themselves Program Directors as a way of showing how many more years of practice they have in the field. But, what is the difference, and does it matter? Yes, it…
Every moment of every day, a person takes action. Some of these actions are involuntary in that the person does not have to contemplate their taking place, such as: breathing, the heart beating, digestive process, etc… And some of these actions are voluntary in that the person is consciously involved in taking the action, such…
So, you are thinking about embarking upon a Continuous Improvement (CI) Journey at your company. Or, more than likely, you are going to be RE-embarking upon a CI Journey at your company. But where do you start? At the beginning, of course… “A journey of a thousand miles begins with a single step.” – Lao…
My father, who was a manager at International Business Machines (IBM), once told me; “If it were not for the ‘people problems’, management would be easy.” In the world of management, and management consulting, truer words were never spoken. And so is the challenge with most consulting engagements, especially when the words “transformational change” are uttered….
