Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are hoping to achieve is what the company truly needs. These 9 Questions, asked of all the right people, help to get your program properly aligned…
You can read the summary… Or just give a listen… What do you do when the co-host forgets to come to the session? Well, at The Outliers Inn, you just roll with it. Indeed, “Mule” didn’t show up so I called upon one of our regulars, Don “The Beer Man” Burshnick to stand in without…
Earlier this year I shared a tale of woe. One of my long-term clients had suffered a ransomware attack due mostly to the negligence of the business leadership to be respectful of the need to maintain their information technology infrastructure and be vigilant against external threats from bad actors (along with internal threats from system…
There is a saying, rather a curse; “May you live in interesting times”. It is a curse because interesting times are times that are full of Volatility, Uncertainty, Complexity, and Ambiguity; interesting times are VUCA times; disruptive, chaotic, and transformative. Whereas life in uninteresting times is predicable, rote, even boring. We are living in interesting…
In this edition of “State of Readiness”, I invite Dr. Morphis Tsalikidis. Morphis is an experienced professional in the field of Operational Excellence who I have known for a great many years and with whom I have shared the stage at several conferences. Our conversation is on the impact of COVID on businesses and their…
