Uptime Magazine – “Operational Excellence: See the Flow of Value” by Joseph Paris (July 2013)

Operational Excellence: See the flow of Value, by Joseph Paris as featured in the June/July edition of Uptime Magazine®.

Operational Excellence: See the flow of Value, by Joseph Paris as featured in the June/July edition of Uptime Magazine®.
A recent report by CoreNet Global surveyed 100 firms regarding space utilization offers revealed that utilization rates range from 45-65%. This means that at any moment on average, 55% of the existing office space is vacant. Clearly, there is an opportunity to increase shareholder value. The lack of synergy that exists between corporate governance and financial performance…
The directive was clear, “You have a week to find a way to defuse our ‘process bombs.” This was the challenge put out by the new Vice President at a Fortune 200 company upon inheriting a business process fraught with delays and errors.
I grew up in Endicott, New York. Its claim to fame is being the birthplace of International Business Machines Corporation (IBM). In the mid-60’s through the mid-80’s, Washington Avenue (the main retail district) – also known simply as “The Ave” – was a-buzz with retail activities from family-owned retailers such as Burt’s (a department store) and Kline’s (a…
INTRODUCTION Most organizations receive and send documents in order to communicate with their internal and external customers. In this context, documents can be any and all pieces of formal information sent through any media. It can be traditional paper, email, SMS messages, or an XML file. All these types of documents are created within a…
Over the last twenty years, organizations have adopted many different improvement programs – TQM, Re-engineering, Lean, Six Sigma, etc. Despite working hard to adopt/apply the particular improvement methodology, very few organizations actually experience a true transformation and radically improve their competitive position. The competitive position typically stays the same since competitors also advance by adopting…
This is a question that I recently felt compelled to flat-out ask a COO of a publicly traded Fortune 500 company in response to a series of comments he made to me during an engagement interview. His shocked response was, “Of course not…!” There was obviously a disconnect someplace. To be sure, we are living…