Uptime Magazine – “Operational Excellence: See the Flow of Value” by Joseph Paris

Operational Excellence: See the flow of Value, by Joseph Paris as featured in the June/July edition of Uptime Magazine®.

Operational Excellence: See the flow of Value, by Joseph Paris as featured in the June/July edition of Uptime Magazine®.

As the sun traverses the heavens ever higher with each and every day, winter has finally been forced to release us from its frigid embrace. With every passing day, the mud gives way to green grass, the trees burst with the youthfulness of light green leaves, fruit trees are in full blossom and abuzz with…

The nation of Greece is bankrupt. Let’s just say it plainly and simply. Let’s not use “poli-speak” words aimed at soothing the sting or trying to maintain someone’s self-esteem such as; “insolvent”, or “challenged”, or “bust”. And let’s be even more plain, any manner of restructuring of debt, other than “arm’s length” transaction, is the admission of…

The Thanksgiving Day feast is barely digested – yet there is still a week or so of leftovers remaining. I remember, as a child growing-up in Endicott, New York, always marveling at the variety of dishes that could be made from the remnants. With so many leftovers from every dish served during the prior day’s…
Finnish Railways ran with steam power until the late 1960s. The cockpit of the locomotive offered a workplace for two: the engine driver and the shovel man. The shovel man’s duty was to continuously shovel coal to the red-hot mouth of the furnace to keep the engine steaming. The century-long idyll of the two man…
How to move from simply measuring customer satisfaction to taking action that drives growth. Many companies measure and report the purported satisfaction or loyalty of their customers. However, the ‘metric’ is just the introduction to the many stories your customers have to tell. The real power is inside these stories and what you do with them…

“Idleness is a constant sin, and labor is a duty. Idleness is the devil’s home for temptation and for unprofitable, distracting musings, while labor profiteth others and ourselves.” – Anne Baxter, American Actress The summer is over and it’s time to prepare for the change in seasons… to remember the warmth and joy of summer……
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