Eurologistics Magazine: Amazon.com – Change agent of retail and logistics

“AMAZON.COM: Rewolucyjny model sprzedaży i logistyki”, published in the July 2011 issue of Eurologistics Magazine – in Polish.

“AMAZON.COM: Rewolucyjny model sprzedaży i logistyki”, published in the July 2011 issue of Eurologistics Magazine – in Polish.

Several years ago I had an awakening. I came to the realization that technology, by and large, did not live-up to its promises and that this gap between promises and reality was ever widening. This was (and is) especially true of business information systems – most usually referred to as Enterprise Resource Planning (ERP) systems.
In the October 2007 installment of “Synchronization”, I wrote an article which gave an overview of Electronic Data Interchange (EDI) and the benefits of using the technology. Savings in time and paperwork along with the ability to quickly send and receive information are some of the best reasons to embark on an EDI solution. However, the one thing that needs…

This is a question that I recently felt compelled to flat-out ask a COO of a publicly traded Fortune 500 company in response to a series of comments he made to me during an engagement interview. His shocked response was, “Of course not…!” There was obviously a disconnect someplace. To be sure, we are living…
“Stepping Stones of the Lean Journey – Editorial Introduction”; LMJ Board Member and OpEx Society Founder, Joseph Paris, introduces this month’s magazine with a thought provoking narrative on the stepping stones of the journey that is Lean. Published in Lean Management Journal in the June 2015 issue. Download PDF

Those of you who read my articles and follow my missives on social media know that I more often write of the “soft-side” – the “human endeavor” – of Operational Excellence, rather than the forensic details of the tools (including those of Lean Six-Sigma and the like). I do this mostly because I feel that…
Survey Analysis: What Makes a Change Agent Great? Toward the end of 2014, XONITEK and Smart Work | Network, Inc. (SW|NW) initiated a joint research project. This research will ultimately produce a psychometric profile that can be used to predict which potential Change Agents are statistically likely to be successful in that role. As the…