Eurologistics Magazine: Amazon.com; Change agent of retail and logistics – July 2011
“AMAZON.COM: Rewolucyjny model sprzedaży i logistyki”, published in the July 2011 issue of Eurologistics Magazine – in Polish.
“AMAZON.COM: Rewolucyjny model sprzedaży i logistyki”, published in the July 2011 issue of Eurologistics Magazine – in Polish.
“Lean jest podróżą” by Joseph Paris published in the October 2011 issue of Eurologistics Magazine – in Polish. Download PDF “Lean is a Journey” – Original article in English. Download PDF
Dimensions of Business Viability, Profitabilty & Success How Many Dimensions of Your Business Can You See? Thursday August 2, 2007 Albany Institute of History & Art (Albany, NY) Register Now! How Can I Be More Active in Improving the Performance and Profitabilty of My Business? Here Are SOME Of the Questions We’d Like to Address…

When I was a child, I remember the prices on products at the store were merely stickers with a currency value on them. Sometimes, there were several stickers – one on top of the other – and you could see if the price had changed upwards or downwards.
A while back in a meeting with several colleagues – Master Black Belts, Black Belts and Green Belts – someone asked the question: “How credible are our accreditations of Lean Six Sigma?”This is a very good question. I ran my own business for 13 years and remember the struggle of traditional project Management several years…
Are your call center costs way too high? Are your customers’ experiences way too low? Poor customer care is not only pervasive and widely publicized, but seems to be getting worse. Witness the recent uproars about Dell Computer and AOL. More and more I have seen clients that are frantic, though internally focused, saying, “Our budget for handling…

Since the beginning of recorded history, great leaders of engagements have known two things; 1) Time is the enemy with speed and decisiveness in making a decision being an advantage and 2) there is no such thing as the perfect plan. Therefore the ability to adapt as circumstances unfold is critical to success. Sun Tzu,…
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