We often hear about “one version of the truth”—the one source for operating data that everyone in a company agrees is the real, trusted number with which to plan and measure performance. Without this definitive information, people spend a lot of time arguing about the validity of numbers, the impact of a challenge or opportunity, and…
A nincompoop is someone who is grossly inept. They can be categorized as five-figures, six-figures … up to ten-figures or more depending upon how much they cost the organization in a year, or over their career. Ironically, Nincompoops have an uncanny way of surviving by flying below the radar, shifting blame or somehow gaining tenure. …
Are your operations achieving best-in-class operating performance? As corporate earnings continue to show good growth and the great recession falls further into the past, adverse results may be creeping into operating performance levels while businesses emphasize top line growth. Understanding what best in class performance is for today’s operations and how our improvement efforts affect…
In order to achieve Operations Excellence, organisations need to be good at both Reactive and Pro-active Improvement. Unfortunately, many organisations are so focused on Pro-active Improvement through their Lean, Six Sigma and TPM initiatives that they lose sight of the importance of effective Reactive Improvement. I often refer to Reactive Improvement as ‘below the line’…
I enjoy guest lecturing at University. In fact, it is one of my most favourite things I do. I believe what I enjoy most is the optimism and energy of the students. They are far too young in their careers to have been tarnished by the pragmatism, and even cynicism, of “real life” – or…
