In reviewing the three big challenges of business model development (Partnering, Clustering and.nets), continued operational process improvements and innovation research has found a pervasive theme in successful organizations. “Partnering is no longer a part of our business; it is our business.” Peter ward, Vice President and General Manager – Xerox Europe “The future will belong to those…
I grew-up in Binghamton, New York – actually a “suburb” of Binghamton, New Yorkcalled West Corners.West Corners was a nice little community and, as a child, seemed more akin to “Green Acres” and “The Waltons” than the nearby birthplace of such industrial stalwarts as Endicott-Johnson Shoes (remember “Father and Son Shoes”?), Link Simulation (the founding father of modern simulation) and that…
I am a big advocate of leadership development. I study and push leadership development through all I do in life. I once read that General Dwight D. Eisenhower was asked how he managed to lead such a diverse group of people to work together to win Europe from the Nazis. He answered, “Sir, it is one team, or we lose.” How…
What a difference a year makes… Looking back at my last year’s Holiday article called 2008 “The year of quicksand” I made several references to the rip-saw in the economy and the plummet of almost every known economic indicator. Some pundits were even speaking of an “economic Armageddon”. Everything is still not back to the “before” –…
Small teams in large corporations can ‘out small’ today’s successful smaller players, and win big. Smaller competitors to today’s largest corporations are consistently winning in customer satisfaction ratings without the so-called economies of scale associated with large (frequently out-sourced) customer care centers. For the largest companies in some key sectors – such as telecommunications, technology, andfinancial services – there is the potential…
