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  • Body of Knowledge

    What is the True Cost of Outsourcing?

    ByJoseph Paris November 9, 2010January 6, 2020

    People are naturally seduced by a “deal”. We gravitate to signs in stores and on billboards that proclaim, 50% off” or “Buy-one Get-one”. We like to think that we are paying far less for something that we have a right to – that somehow we got the “better” of our opponent. We take a smug…

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  • Body of Knowledge

    How do you realize the full potential of your Continuous Improvement Initiative?

    ByJoseph Paris October 12, 2010January 6, 2020

    In all of my years in business – both as an employer and as a consultant – I have never seen anyone hire someone who was uninspired and not wanting to work for the company that just hired them. Over just as many years, I have heard managers say, “These people are lazy”, or“They have to…

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  • Body of Knowledge

    How to be a Business Mensch

    ByXONITEK June 3, 2010January 6, 2020

    Even though this article has a “How to” in the title, it’s more of a rant than a guide. I’m really disgusted by the lack of courtesy and humanity in the business world these days: urgent messages ignored… favors never acknowledged… passive-aggressive behavior in the conference room… promises broken… I’m sure you can add your…

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  • Body of Knowledge

    On Oranges versus Ideas

    ByJoseph Paris June 2, 2010January 6, 2020

    I truly love my career – well, most of the time and in most aspects of it anyway.  I enjoy the thrills of running my own consultancy firm and being in command of my destiny – even when (perhaps especially when) I need to react to the unexpected.  It seems that I am at my…

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  • Body of Knowledge

    Partnering, Clustering and .nets: The Next Challenge for Operational Excellence

    ByXONITEK April 8, 2010January 6, 2020

    In reviewing the three big challenges of business model development (Partnering, Clustering and.nets), continued operational process improvements and innovation research has found a pervasive theme in successful organizations. “Partnering is no longer a part of our business; it is our business.” Peter ward, Vice President and General Manager – Xerox Europe “The future will belong to those…

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