Why is it that so often the expected level of performance improvement from a process or system change is not fully achieved? Is this because the change manager fails to fully understand the interaction between the individual, the current process and the established organization? It is essential that the change manager fully understands how the…
Introduction: The authors were faced with a mounting problem: Sales forecasts were continuing to deteriorate and Corporate was mandating a traditional application of Sales & Operational Planning (S&OP). This application relied on forecasts and static data. Static data is sufficient where forecasts and run-rates are consistent, though that is simply not the case in the…
Those of us who are familiar with Continuous Improvement programs have undoubtedly heard references made to a “burning platform”. We have come to understand that this is a metaphor for a crisis situation and, along with it, the sense of urgency that is necessary to effectively react and overcome the crisis. If you “Google” the phrase “burning…
Mistake 1: Leaders fail to prepare themselves for change I bet there’s not one person reading this article who is not experiencing some kind of change, whether in your work or personal life. Regardless of the type of change, you’re often in the position of leading others through the change. Your role involves helping others…
“Servants to the Cause” by XONITEK’s Joseph Paris & continued media coverage of the Operational Excellence Society. Published in Lean Management Journal in the September 2012 issue. Download PDF
