I have been helping companies design and deploy their Operational Excellence (“OpEx”) and Continuous Improvement (“CI”) programs for a very long time. Mind you, I was not born with this knowledge. Rather I gained this knowledge by working with companies and observing the challenges they faced and helping them to overcome those challenges – and…
As we get older, it’s interesting what we recall from our youth and the impact it had upon us – even if we didn’t know it at the time. For me, I was blessed with having several teachers who supported me and influenced me a great deal; those that left a positive and indelible mark…
I write often about Operational Excellence. How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA). How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data –…
In William Shakespeare’s “The Tragedy of Hamlet, Prince of Denmark” (usually referred to simply as “Hamlet”), the main character, Hamlet, uses the phrase “undiscovered country” to refer to what lies beyond the grave – the afterlife – and our lack of knowledge of it, and our fear of it. As it is with death, so…
The art of debate has devolved. No longer is it used as a tool of discovery, understanding, reconciliation, and progress. Today, it is a tool used to beat one another into submission – with the wholesale surrender of the beliefs and values held by one party over the other being the goal. What’s worse, the…
