Eurologistics Magazine: Lean is a Journey – October 2011
“Lean jest podróżą” by Joseph Paris published in the October 2011 issue of Eurologistics Magazine – in Polish.
“Lean is a Journey” – Original article in English.
“Lean jest podróżą” by Joseph Paris published in the October 2011 issue of Eurologistics Magazine – in Polish.
“Lean is a Journey” – Original article in English.
The vice president of leading HMO (Health Maintenance Organization) laments: “We know how to streamline work from point A to point B, but we don’t know how to routinely and rapidly streamline learning from our collective experiences, especially across our disparate functions and processes.” She is not alone.

Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are hoping to achieve is what the company truly needs. These 9 Questions, asked of all the right people, help to get your program properly aligned…
I see many questions asked regarding the development of a BE /OE/CI/LSS (Business Excellence Operational Excellence/Continuous Improvement/Lean Six Sigma) program. There is no right or wrong answer since every business is different. However, I wanted to share my experience, thoughts and some options as it relates to multi-national organizations. Hopefully you will find them useful….
Introduction: The authors were faced with a mounting problem: Sales forecasts were continuing to deteriorate and Corporate was mandating a traditional application of Sales & Operational Planning (S&OP). This application relied on forecasts and static data. Static data is sufficient where forecasts and run-rates are consistent, though that is simply not the case in the…
Small teams in large corporations can ‘out small’ today’s successful smaller players, and win big. Smaller competitors to today’s largest corporations are consistently winning in customer satisfaction ratings without the so-called economies of scale associated with large (frequently out-sourced) customer care centers. For the largest companies in some key sectors – such as telecommunications, technology, andfinancial services – there is the potential…

I write often about Operational Excellence. How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA). How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data –…
Affiliated Organizations