Lessons Learned from Mount Stupid



Let me start by just “laying it out there”: I am a Giants fan and have been all of my life. And I believe that Giants fans are some of the saltiest, most cynical and hardened of fans. For instance, we believe that the “prevent defense” really means to prevent us from winning, as opposed…

I started XONITEK in August of 1985 in Endicott, New York. I still own its latest incarnation, now located in Sheridan, Wyoming. Having owned my own businesses for the last 40 years makes me uniquely unemployable. Perhaps that could change given the right circumstances (whatever those might be). Since the very beginning, the purpose of…
The Big Idea: How can executives (or any of us, for that matter) use what we know about inventory management to make better choices about personal consumption — and improve our lives by working toward new goals with the money saved? Brian and his wife, Tonya, plan to pack their lunch from home for a year…

I am going to call 2008 “The Year of Quicksand”. 2008 started-out relatively strong and at-ease – but this proved deceptive as the observable global heath was hiding the real rot underneath. All it took was one miss-step, and the struggle began. And it seemed that the more we struggled, the deeper we sank –…
Last night, my family saw the 1994 movie “Don Juan DeMarco” on Netflix with Johnny Depp and Marlon Brando. It was funny, heartwarming, sensual, intelligent and very well acted. We were transported from our everyday world of people struggling with their desire to get more out of life and work to a place where life…
We started our discussion on Customer Focus last month with a general discussion about what it means to be ‘customer focused’, and how this term is overused and misunderstood in business. Everyone claims to be ‘customer focused’, yet customer loyalty is at its lowest point in years, complaints are higher than ever before, and almost…
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