”We started our Lean journey at Ford Motor Company in 1983. Inspired and impressed by the success in gaining market share achieved by the Japanese car manufacturer Toyota we went to Japan to study their means and methods, and we came back with the right recipe. With this is at hand we implemented all the good things we have…
The vice president of leading HMO (Health Maintenance Organization) laments: “We know how to streamline work from point A to point B, but we don’t know how to routinely and rapidly streamline learning from our collective experiences, especially across our disparate functions and processes.” She is not alone.
Managers understand one important fact in today’s global economy: Businesses must perform at the highest standard and then continually improve just to be competitive. Great performance is becoming more and more valuable and hidden pockets of profit exist in every organization.
“Operational excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process.” People are at the core of operational excellence. They are also at the core of your business. Should you then not…
I know this title is a little provocative. It is supposed to be!! Two different ways… two different feelings! How would you feel if someone tells you that you have to change? There’s no choice. How would you feel when you have sufficient experience to perceive why you need to change, how you can change…
The Canadian Division of a global food manufacturer saved 28 million dollars in eight months, and saved several plants from closing, despite their high cost of production in an underutilized manufacturing system. It all began when the senior management stopped resisting what the workforce had to say. They returned to zero and started to listen….
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