I was coaching one of the national oil companies in the Middle East, offering mentorship to the director of their operational excellence program. He was frustrated because he had invested considerable funds building a team of sixty Lean Six Sigma Black Belts over a nine-month period, and they had not yet worked on—much less completed—any…
There has been a lot written lately of the “Gig Economy” – the notion that, in the future of earning a living, there will no longer be jobs, just work. It’s an earnings environment where the supply and demand for skillsets are contracted between those that have a need and those who can fulfill that…
“Employee Consideration is Key” by Joseph Paris & Continued Support of the Operational Excellence Society – Published in Lean Management Journal in March 2012. Download PDF
“Operational excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process.” People are at the core of operational excellence. They are also at the core of your business. Should you then not…
Even though this article has a “How to” in the title, it’s more of a rant than a guide. I’m really disgusted by the lack of courtesy and humanity in the business world these days: urgent messages ignored… favors never acknowledged… passive-aggressive behavior in the conference room… promises broken… I’m sure you can add your…
Whenever I think of the multitude of phone companies today, I remember that once upon a time, there was ONE phone company. Yes, one – “Ma Bell”. On the AT&T website, they proudly post this fact: “For much of its history, AT&T and its Bell System functioned as a legally sanctioned, regulated monopoly.” While on paper this makes a degree…
Affiliated Organizations
