Process improvement in large-scale service sector enterprises is considerably different from and more difficult than in manufacturing processes. Yet, the services sector represents a majority of the economic output of many developed economies including the US, so there are good economic to reasons improve service-based processes. In order to improve them, it is critical to…
Innovations are commonly thought of as new and game-changing. However, many innovations are improvements on something that already exists. For every invention like the iPod or the television, there is also a faster car or a stronger material that is being produced. All of these are innovations. What’s more important than the type of innovation…
“Servants to the Cause” by XONITEK’s Joseph Paris & continued media coverage of the Operational Excellence Society. Published in Lean Management Journal in the September 2012 issue. Download PDF
There are many jobs that are demanding. Some are demanding physically, some are demanding emotionally and some are demanding intellectually – often a combination. Regardless of your profession, almost all of them have one thing in common – when you are done for the day, you are able to set aside your work and enjoy time thinking…
Joseph Heller wrote in his novel, Good as Gold, “The most advanced and penultimate stage of civilization is attained when chaos masquerades as order.” I’m pretty sure we’ve already arrived.
