State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care
About the Podcast My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio. He has published several books including;• “Lean Culture Change: Using a Daily Management System”• “The Executive Guide to Lean Culture Change”, a…