The Outliers Inn; Business Process Tangles

ByXONITEK May 23, 2018December 30, 2020

Welcome to Episode 28 of the Outliers Inn – Business Process Tangles

Join Ben and Joe with their special guest Brian Hunt as they discuss business process tangles and how to un-tangle them.

Listen now

Body of Knowledge

Aligning Personal Brand with Corporate Brand

ByXONITEK March 13, 2012December 30, 2020

Increasingly, successful companies are beginning to recognize that good brand relationships with their employees are more important than good brand relationships with their customers. They understand that employees should be happy first in order to make the customers happy and that corporate brand loyalty starts with employee’s engagement. This can be realized by aligning the…

Body of Knowledge

Improve or Troubleshoot?

ByXONITEK January 2, 2013January 6, 2020

The usual quarrel in an improving organisation is that people must do two things at a time. Solve the daily problems and face the challenges that Lean evolution brings. (By Lean evolution, I mean all those changes that happen to a company, its people, their beliefs and behaviours, during the trip towards a Lean way…

Podcasts

The Outliers Inn; Reflections of the Year

ByXONITEK December 20, 2019December 30, 2020

Topic: In this episode of The Outliers Inn, we try something new – having a “theme” for the show. As we approach the end of another year in time and space, we (ought to) become reflective of things said and done, failures and successes, fulfillments and hopes yet to fulfill themselves. Like the Irish man who…

Body of Knowledge

The Need for Effective Reactive Improvement

ByXONITEK April 1, 2014January 6, 2020

In order to achieve Operations Excellence, organisations need to be good at both Reactive and Pro-active Improvement. Unfortunately, many organisations are so focused on Pro-active Improvement through their Lean, Six Sigma and TPM initiatives that they lose sight of the importance of effective Reactive Improvement. I often refer to Reactive Improvement as ‘below the line’…

Body of Knowledge

Leadership, Culture and the Situation of Marissa Mayer

ByXONITEK April 1, 2013January 6, 2020

Marissa Mayer, CEO of Yahoo, sent a shock wave across the internet and the blogosphere recently when she announced that Yahoo’s policy of allowing people to work remotely would be ended, and that remote-working employees would need to begin reporting to the office by June 2013. The debate has raged over the wisdom of the move, with a…

Body of Knowledge

Rapid Improvement through Benchmarking

ByXONITEK April 8, 2010January 6, 2020

Do you benchmark? Do you use benchmarks? What’s the difference and why should you care? The answers to these questions depends first on the context: are you a surveyor, a geo-cacher, a technician measuring computer performance … or a leader or change-agent concerned with improving an organization’s performance? This article is aimed at those of you in the…

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