Lessons Learned from Mount Stupid


The Big Idea How can executives (or any of us, for that matter) use what we know about process improvement to engage and motivate the people in our lives? Which touch points for intervention are most effective? How can we measure success? Rachel’s approach to identifying defects in the way her family operates and harnessing…
Small teams in large corporations can ‘out small’ today’s successful smaller players, and win big. Smaller competitors to today’s largest corporations are consistently winning in customer satisfaction ratings without the so-called economies of scale associated with large (frequently out-sourced) customer care centers. For the largest companies in some key sectors – such as telecommunications, technology, andfinancial services – there is the potential…
Paris Presentation Challenges Local Leaders to Rethink Business Management Johnson City, New York (March 14, 2006): Members of the Southern Tier Opportunity Coalition (STOC) preparing for a routine Networking Café last evening at Traditions at the Glen in Johnson City, NY, were surprised to find themselves in the company of a very atypical guest speaker. With their complete attention,…

As I am apt to, from time to time, I recently attended a conference on Operational Excellence and Change Management. There were two issues related to one another that came-up time and again from the “Change-Agents” as being a challenge and those were; 1) How do I get the support of management and 2) How…
The concept of Overall Equipment Effectiveness was first written about in 1989 from a book called TPM Development Program – Implementing Total Productive Maintenance, edited by Seiichi Nakajima from the Japan Institute of Plant Maintenance. This was translated from the Japanese book TPM tenkai published in 1982. Prior to Overall Equipment Effectiveness, people monitored equipment…

“Lean Six Sigma Must Be a Waste of Energy” by XONITEK’s Joseph Paris & continued media coverage of the Operational Excellence Society – Published in Lean Management Journal in May 2012. Download PDF
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