State Of Readiness | Norbert Majerus; Author, Consultant, and Lean Champion (Ret) Goodyear Tire and Rubber Company

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Hello and welcome to another edition of State of Readiness with your host, Joseph Paris. My guest today is Norbert Majerus; Author of “Lean-Driven Innovation” and “Winning Innovation” and a Lean Champion (Ret) from the Goodyear Tire & Rubber Company.

He confesses that he went into engineering because he didn’t like to working with people and felt that a career in engineering would find him in the corner of a room with a computer and being left alone to do his work. It did not quite work out that way.

Norbert spent most of his career at Goodyear’s Innovation Centers. Having first been introduced to Six Sigma, his natural gravitation was more towards Lean and the “people” side and skills associated with creating a problem-solving and leadership culture.

We then talk about culture change; a topic which appears to be on many people’s minds. But people rarely speak of what they would like to change from what, to what. They share the phrase “culture change” and just leave it hang there in the air like a cartoon bubble and leave it to others to figure out what was meant; a grand assumption on everyone’s part.

But Norbert does take the time to explain his ideas with respect to culture change; including the from what, to what. Give a listen.

Fun fact; “Luxembourgish” is a language…

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